A Customer Service Specialist will gladly assist you over the phone Monday through Friday, 8:00 am to 8:00 pm and Saturday & Sunday 8:00 am to 5:00 pm ET. To be connected to a customer service specialist, call 800-220-4242 - or 206-922-0894 from outside the U.S.
You may also send us a fax at 800-423-9009. Faxes received outside of business hours will be answered on the next business day.
Customer Service Specialists can also be reached by emailing us from the Contact Us form.
c/o Amazon.com, Inc.
Seattle, WA 98108-1226